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Group overview
Engaging with our stakeholders
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| Franchisees |
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| Our vision |
Our engagement |
Key issues |
- The most innovative and mutually beneficial franchise model in the retail industry
- To operate as a sustainable franchisor of choice for retail entrepreneurs across the FMCG industry
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- One-on-one relationships
- Store visits by franchise specialists and service area consultants
- Monthly meetings between the regional operational teams
- Monthly CEO forum meetings with national franchise representatives
- CSI programmes in the communities in which our franchisees operate
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- Building a sustainable business
- Resource efficiency (energy, water, waste, logistics)
- Security and sustainability of supply, timely delivery, pricing, product innovation, marketing support, quality of product and food safety
- Opportunities for cost reductions
- Transformation and enterprise development
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| Shareholders |
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| Our vision |
Our engagement |
Key issues |
- Generate consistent profits in a long-term, sustainable manner
- Operate according to good corporate governance principles
- Innovative business practices
- Provide an attractive return on investment
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- CEO and CFO regularly engage with investors, analysts and fund managers
- All relevant company information is made available to all our shareholders
- Analyst presentations twice a year
- Annual general meetings
- Investor relations section on our website
(www.picknpay-ir.co.za)
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- ROI
- Sustainability
- Dividends
- Risks and opportunities
- New stores, channels and products
- Sufficient free float of shares for trade
- Constitution of the Board
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| Suppliers |
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Our engagement |
Key issues |
- Fair, efficient and mutually beneficial business relationships
- Develop new products that meet evolving customer needs and environmental requirements
- Give “new product innovation” the best chance of success on shelf, through visibility and availability
- Committed to continuous development of small businesses and suppliers
- Contribute to job creation in Africa
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- Conduct food safety audits at supplier factories and production facilities on an annual basis
- Store visits
- Joint business planning sessions
- New store opening programmes
- Cycle meetings
- Technical support
- Compliance training
- Supplier conferences
- Dedicated enterprise development programme
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- Fair pricing, research and development support, contracts and agreements, certification, infrastructure and logistical support
- Opportunities for cost reductions
- Transformation and enterprise development
- Resource efficiency (energy, water, waste, logistics)
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