Engaging with our stakeholders

  Pick n Pay recognises that the sustainability of the Group is dependent on sustainable and mutually beneficial relationships with all our stakeholders.

Our key stakeholders have been identified through ongoing engagement with various individuals, groups and organisations and are defined as those parties that have a direct stake in our business because they can affect or be affected by our activities, objectives and policies.

Communicating with, and listening to, our customers, suppliers, investors, employees, regulating authorities, media, community groups and the broader society enables us to identify and act upon the issues that affect our business, improves our understanding of stakeholders’ expectations, aspirations and interests, and strengthens the transparency and accountability through which we have established valued relationships.

We acknowledge that our stakeholders may have different and at times conflicting needs and views, and we are committed to balancing the interests of our stakeholders in a responsible and respectful manner. This, we believe, is the only way to ensure long-term relationship building. We believe in the importance of disseminating accurate information to all our stakeholders and welcome open dialogue with all parties with whom we do business.

We detail our engagement with our key stakeholders below, focusing on those groups who have either a significant interest in the operations of Pick n Pay, or have significant influence over the way we do business.